Privacy Policy

Privacy Policy – Vixow

1. Introduction
At Vixow LLC (“we,” “us,” or “our”), protecting your privacy is essential. This Privacy Policy explains what information we collect, how it’s used, who we may share it with, and the rights you have regarding your personal data.

2. Information We Collect
We collect information you provide directly, including:

• Contact information: name, email, phone number, shipping and billing addresses

• Account information: username, password, order history

• Payment information: credit/debit cards or third-party payment tokens (we do not store full card numbers)

• Customer support messages and preferences

We also gather information automatically:

• Technical data: IP address, device type, browser, pages visited

• Cookies and tracking technologies

• Usage behavior: products viewed, searches, and purchase patterns

3. How We Use Your Information
We use your data to:

• Process orders, returns, and refunds

• Protect against fraud and secure transactions

• Improve and personalize our products and services

• Send updates on orders, shipping, and promotions

• Fulfill legal and regulatory obligations

4. Sharing & Disclosure
Your information may be shared with:

• Service providers (shipping, payments, hosting, marketing)

• Analytics and advertising partners

• Legal authorities when required by law

• Business partners in case of mergers, acquisitions, or sales

5. Your Rights

• California residents (CCPA/CPRA): access, delete, or opt out of the sale/share of personal information

• EU/EEA residents (GDPR): access, correct, delete, restrict, object to processing, request data portability, or withdraw consent

To exercise your rights, contact support@vixow.com.

6. Cookies & Tracking
We use cookies and similar tools to enhance your browsing experience, remember your preferences, and analyze traffic. You can manage or disable cookies in your browser settings.

7. Security & Retention
We maintain organizational and technical safeguards to protect your data. Personal information is retained only as long as needed to provide our services and comply with legal obligations.

8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from children.

9. International Transfers
If you access our services from outside the U.S., your data may be stored or processed in the U.S. or other countries where our service providers operate.

10. Updates
We may update this Privacy Policy periodically. Continued use of our services indicates acceptance of the updated terms.

11. Contact Us
For questions or privacy requests:

📧 Email: support@vixow.com
🏢 LLC: Vixow LLC
📍 Address: 816 Pennsylvania St, Gary, IN 46402, United States
Domain: vixow.com